ASSISTANT PRODUCTION MANAGER
Crown Linen, LLC
Job Description
Description
GENERAL PURPOSE
The Assistant Production Manager oversees performance, output, and safety during an assigned shift. This leadership role reports to the Production Manager and is critical in ensuring smooth, high-volume production in a clean, fast-paced environment. Crown Linen operates 365 days a year, so a flexible schedule including weekends and holidays is required.
Duties And Responsibilities
• Support the Production Manager in overseeing laundry operations across all departments (receiving, sorting, washing, folding, and distribution)
• Support team leads and resolves workflow or personnel issues promptly
• Ensure compliance with housekeeping, quality control, safety, and sanitation standards
• Monitor and report on labor, productivity (PPOH), and cost metrics
• Assist in preparing reports: daily KPIs, labor reports, operating logs, and customer feedback
• Coordinate with Engineering to maintain and troubleshoot production equipment
• Train, coach, and support staff on production methods and safety procedures
• Participate in hiring, training, reviews, and disciplinary processes
• Support emergency responses and customer issues as needed
• Promote employee engagement, retention, and team development
• Assist in maintaining OSHA compliance and regulatory training
• Maintain expected PPOH (e.g., 130+)
• Support continuous improvement initiatives and implement process improvement initiatives using Lean or Six Sigma tools
• Build a high-performing, safety-conscious, and accountable team environment
This position description is not intended to be an exhaustive list of all duties, responsibilities and qualifications associated with the job. An individual must be able to perform all the duties and responsibilities listed in a fully competent manner to be considered successful in the position. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties and responsibilities.
Qualifications
QUALIFICATIONS
• Bachelor's degree in business, Operations, Logistics, or related field (or equivalent experience)
• 5+ years of supervisory experience, preferably in laundry, manufacturing, logistics, commercial, warehouse or distribution operations
• Strong understanding of production metrics (e.g. PPOH), cost control, and workflow optimization
• Experience in high-volume, time-sensitive environments (e.g. logistics, 3PL, commercial laundry, or manufacturing)
• Working knowledge of laundry equipment and washroom chemistry is a plus
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
• Bilingual English/Spanish preferred
• Strong organizational and multitasking skills
• Strong interpersonal and communication skills; team-builder with a hands-on leadership style
• Knowledge of OSHA and safety standards
• Familiarity with Lean Manufacturing, Six Sigma, or other process improvement methodologies
• Working knowledge of warehouse management systems (WMS) or production tracking tools l
• Experience working with industrial laundry or high-volume production equipment
WORKING CONDITIONS
AMOUNT OF TIME TYPICALLY SPENT ON ACTIVITY
Inside work: protected from weather conditions
FREQUENTLY
OCCASIONALLY
RARELY
NEVER
Outside work: no effective protection from weather
FREQUENTLY
OCCASIONALLY
RARELY
NEVER
Both inside and outside work: activities occur both inside and outside an office enclosure
FREQUENTLY
OCCASIONALLY
RARELY
NEVER
Extreme cold: below 32 degrees for periods of more than 1 hour throughout the normal course of a day
FREQUENTLY
OCCASIONALLY
RARELY
NEVER
Extreme heat: above 100 degrees for periods of more than 1 hour throughout the normal course of a day
FREQUENTLY
OCCASIONALLY
RARELY
NEVER
Noise: employees must shout to be heard over ambient noise level (hearing protection required)
FREQUENTLY
OCCASIONALLY
RARELY
NEVER
Vibration: exposure to oscillating movements of extremities or whole body
FREQUENTLY
OCCASIONALLY
RARELY
NEVER
Potential hazards: moving parts, electricity, gas, scaffolding, chemicals, etc.
FREQUENTLY
OCCASIONALLY
RARELY
NEVER
Terminal viewing: extended viewing of screens
FREQUENTLY
OCCASIONALLY
RARELY
NEVER
Atmospheric conditions (in non-confined spaces): fumes, odors, mists, gases, poor ventilation, etc.
FREQUENTLY
OCCASIONALLY
RARELY
NEVER
Oils: air and/or skin exposure to oils and other cutting fluids
FREQUENTLY
OCCASIONALLY
RARELY
NEVER
Respirator: use of a respirator is required
FREQUENTLY
OCCASIONALLY
RARELY
NEVER
Physical stamina: due to emergency or work load demands, subject to extended work hours requiring stamina beyond normal demands or levels
FREQUENTLY
OCCASIONALLY
RARELY
NEVER
None: employee is NOT substantially exposed to adverse environmental conditions (work occurs in typical office or administrative environment)
FREQUENTLY
OCCASIONALLY
RARELY
NEVER
ACTIVITY
FUNCTION
AMOUNT OF TIME
TYPICALLY SPENT ON ACTIVITY
Essential
Non-Essential
Rarely
Occasionally
Frequently
Standing (on a hard surface)
X
X
Walking
X
X
Talking
X
X
Hearing
X
X
Seeing
X
X
Pushing up to 50 lbs.
X
X
Pulling up to 50 lbs.
X
X
Lifting or carrying up to 50 lbs.
X
X
Moving (continuous motion)
X
X
Reasoning or solving problems
X
X
Reading
X
X
Writing
X
X
Performing mathematical calculations
X
X
Adhering to deadlines under pressure
X
X
Learning or retaining technical information
X
X
Interacting with customers or visitors
X
X