Sr. Transformation Program Manager

Job Description

About Acrisure

A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more.

In the last eleven years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win.

Job Summary:

Senior Transformation Program Managers within Acrisure’s Transformation Office are assigned to lead strategic programs. The role requires driving strategic alignment, fostering synergies, and delivering scalable solutions that support the organization's long-term vision while ensuring operational excellence and stakeholder trust.

Candidate must be able to work at an Acrisure Office 4 days a week to be considered for this position.

Responsibilities:

• Lead divisional transformation initiatives, aligning systems, tools, and processes across functional teams to foster operational synergies, scalability, and sustainable growth.

• Guide stakeholders, including leadership, and act as a trusted advisor to define and implement an optimal operating and technology model, aligning transformation efforts with the company’s long-term vision.

• Facilitate cross-functional collaboration to develop and implement innovative, scalable solutions tailored to address complex, enterprise-wide business challenges.

• Form and nurture high-performing project teams, ensuring program objectives are met while delivering high-impact outcomes.

• Develop, manage, and report on program health metrics for a portfolio of initiatives, ensuring stakeholder requirements are met and driving measurable business value and impact.

• Provide data-driven insights to senior leadership, supporting strategic decision-making and identifying growth opportunities within the divisional structure.

• Lead the creation and execution of strategic roadmaps, ensuring alignment with enterprise-wide objectives and divisional priorities to drive long-term success.

• Collaborate with Solutions Architects to design and implement process improvements and scalable solutions across a diverse ecosystem of business lines and verticals.

• Partner with cross-functional teams to ensure seamless stakeholder engagement, foster organizational change, and maintain consistent messaging throughout the enterprise.

• Balance strategic oversight with tactical execution, proactively mitigating risks, resolving escalated issues, and maintaining program momentum.

Requirements

• Strategic mindset and problem-solving: ability to proactively tackle complex challenges and lead transformative initiatives across large-scale organizations.

• Stakeholder engagement and influence: proven capability to build trust-based relationships with senior executives and key stakeholders, driving alignment and high-stakes decisions.

• Enterprise initiative leadership: expertise in managing enterprise-level programs, proactively mitigating risks, and delivering measurable business outcomes in dynamic environments.

• Thought leadership and personal credibility: ability to guide executive teams through high-impact trade-offs and achieve consensus on strategic priorities.

• Performance and collaboration: ability to drive exceptional results while fostering a culture of trust, accountability, and collaboration across teams.

• Program management expertise: proficiency in advanced methodologies to deliver scalable solutions and actionable recommendations.

• Servant leadership: the ability to balance strategic oversight with tactical support, prioritizing organizational success over personal recognition.

• Emotional intelligence and adaptability: adept at navigating complex interpersonal dynamics, fostering trust, and adapting strategies in real time.

• Strategic insights and decision-making: proven ability to deliver rapid, data-driven insights to inform high-stakes decisions.

• Communication excellence: simplifying complex concepts and presenting actionable insights to executive-level audiences.

• Change management mastery: expertise in designing and executing enterprise-wide change strategies for seamless adoption and lasting impact.

• Bachelor’s degree (or higher) in Business Administration or related field and a minimum of 7+ years of experience leading large-scale transformational programs, with proven success in delivering measurable business outcomes.

• Experience working with the insurance industry, i.e., underwriting, binding, broking, claims, or other services, required.

• Demonstrated ability to lead cross-functional teams and collaborate with senior executives in high-stakes env