Client Account Representative

Company Description

About Us

At Every Word Code, we believe in the power of precise language and creative vision to move brands forward. We specialize in delivering data-driven advertising strategies and captivating campaigns that turn ideas into results. As a company that thrives at the intersection of communication, technology, and creativity, we support clients across industries in achieving lasting visibility and measurable growth.

Job Description

Job Description

We are seeking a highly motivated and detail-oriented Client Account Representative to join our growing team. This role is ideal for someone who excels in building lasting client relationships, managing accounts effectively, and ensuring customer satisfaction at every stage. You will act as the primary point of contact for our clients, supporting their needs and aligning our services to deliver outstanding results.

Responsibilities

• Manage client accounts and serve as the main liaison between clients and internal teams

• Respond promptly to client inquiries and resolve issues with efficiency and professionalism

• Track client satisfaction and implement improvement plans where necessary

• Maintain detailed records of client interactions and update CRM systems regularly

• Collaborate with cross-functional departments to ensure service quality and consistency

• Support the onboarding of new clients and assist in the development of account strategies

• Generate reports and provide insights to improve client experiences

Qualifications

Qualifications

• Bachelor’s degree in Business, Communications, or related field preferred

• 1–3 years of experience in account management, client services, or a similar role

• Excellent communication and interpersonal skills

• Strong organizational and multitasking abilities

• Proficient in Microsoft Office Suite and CRM platforms

• Ability to work independently and in a team environment

• Professional demeanor and customer-centric mindset

Additional Information

Benefits

• Competitive salary ($50,000 - $60,000 per year)

• Career growth and professional development opportunities

• Comprehensive health, dental, and vision insurance

• Paid time off and holidays

• Supportive and collaborative work environment

• Ongoing training and performance-based advancement