Park Ranger

General Summary

The Park Ranger position is responsible for performing non-sworn entry level duties related to the safety and security of sites within the Parks and Recreation Department.

The Park Ranger will work closely with the Assistant Director of Parks and Recreation or his/her designee. This position performs a wide variety of tasks in the day-to-day operation, maintenance, and patrol of the City Parks and related facilities. This incumbent is responsible for the safety and security of parks and patrons in a fast-paced environment.

The ideal candidate will have excellent customer service and conflict resolution skills, demonstrate experience using Microsoft Office programs, and be comfortable resolving a variety of issues in an appropriate manner.

The candidate must be able to communicate effectively both in person and in writing and provide excellent customer service to the City’s patrons and program participants. Candidate must have the ability to juggle multiple tasks and handle issues on the fly.

The incumbent must be able to work a flexible schedule which may include working early mornings, nights, weekends, and holidays.

Supervision Received & Exercised

The Park Ranger position exercises no supervision and works under the general supervision of the Recreation Supervisor II. This position is classified as a non-exempt, full-time position.

Duties & Responsibilities

-Patrols designated park areas, provides security presence, and reports suspicious activity as necessary.

-Conducts routine maintenance tasks such as janitorial duties and pick-stick litter at park sites.

-Inspects Park facilities and issues maintenance work order as needed.

-Conducts educational programs and guided tours about the park’s history, ecology, wildlife.

-Enforces City ordinances, park rules and regulations to ensure the safety of visitors and protect the natural environment, and issues citations as necessary.

-Opens and/or locks park gates, restrooms, and other facilities.

-Checks buildings to ensure they are secured, lights and alarms are working, and reports safety and health hazards, damage, and vandalism to supervisor or the appropriate staff.

-Assists Park users with problems and provides appropriate information.

-Responds to public complaints related to parks usage and assists in investigating and/or resolving complaints.

-Responds to calls for support during routine incidents or emergencies; accurately documents daily activities; provides basic CPR/first aid in an emergency if needed. Contacts appropriate emergency responders to address more complex issues.

-Records daily activities and submits required reports in a timely fashion.

-Provides customer service by responding to inquiries, providing directions to park facilities, and explaining rules and regulations associated with park usage.

-Assist with the general operations of special events, including logistical support, crowd management, and ensuring compliance with site regulations.

-Performs all other duties as assigned.

Minimum Qualifications Required

-Must possess a High School Diploma or GED equivalent.

-Minimum of one (1) year of related experience in parks and recreation, or any equivalent combination of related education and experience preferred.

-Must possess a valid State of Florida driver’s license with an acceptable driving record.

-Must be able to work outdoors while being exposed to various weather conditions, with the possibility of strenuous physical activity, which may include but is not limited to: walking, running, climbing, reaching, stretching, or similar activity.

Knowledge, Skills & Abilities

-Ability to lift, up to fifty (50) pounds of weight.

-Ability to stand for at least two (2) hours at a time.

-Ability to communicate effectively both in person and in writing and provide excellent customer service to the City’s park patrons and program participants.

-Ability to handle multiple tasks and handle issues on the fly.

-Ability to work a flexible schedule which may include working early mornings, nights, weekends, and holidays.

-Skills in excellent customer service and conflict resolution.

-Skills in the proficient use of computers/software: Microsoft Word & Outlook.

Disclaimer

The City of South Miami provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the City of South Miami complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.