Ascendo Resources

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Fraud Manager The Fraud Manager is responsible for leading the organization’s efforts to prevent, detect, and investigate fraudulent activity. This role oversees fraud alerts, monitors suspicious transactions, and drives strategic initiatives to minimize fraud risk. The Fraud Manager ensures compliance with internal policies and regulatory requirements while promoting operational efficiency to reduce financial losses. This position is critical in safeguarding the organization, protecting customers, enhancing risk management practices, and maintaining service excellence. Key Responsibilities • Design and implement fraud detection and prevention strategies across key products and channels. • Monitor and investigate suspicious transactions, including online banking, debit card activity, ACH, wire transfers, and check fraud. • Analyze fraud patterns and emerging risks using data insights; recommend and deploy improvements to detection systems and processes. • Lead complex fraud investigations, ensuring timely escalation and resolution of high-risk cases. • Oversee daily case management activities, ensuring fraud alerts and queues are effectively handled. • Manage the calibration and optimization of fraud detection systems, including rule tuning and false positive reduction. • Prepare timely and accurate fraud reports, dashboards, and trend analyses; document and report Operational Risk Events (ORE) as needed. • File Suspicious Activity Reports (SARs) in compliance with BSA/AML regulations. • Collaborate with Compliance, Risk, Legal, and Customer Service teams to resolve cross-functional fraud issues. • Act as the primary liaison with law enforcement and regulatory agencies on fraud investigations. • Conduct fraud awareness training for staff to promote proactive detection and prevention. • Stay up to date on industry trends, fraud schemes, regulatory updates, and technology advancements to continuously improve the fraud program. Qualifications • Bachelor’s degree in Finance, Business, Criminal Justice, or related field preferred. • Minimum 5 years of experience in fraud prevention, detection, or investigation, preferably in financial services or fintech. • Strong knowledge of fraud schemes, risk indicators, investigation techniques, and root cause analysis. • Proficiency with fraud detection tools, case management systems, and reporting platforms. • Excellent analytical, communication, and problem-solving skills. • Ability to work independently while fostering collaboration across teams.

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"A Non for Profit organization that provides services that address equity and inclusion disparities for individuals with disabilities by enhancing education, advancing health, expanding employment, and elevating community are looking to hire a Director of Finance.